ORCHESTRATION ENGINE

One transaction. Many specialists. One accountable workflow.

Rules detect exceptions, evidence proves them, the right specialist is routed, actions are tracked and the control is re-run until the India-side issue reaches a verified end state.

Try the Routing Tool →Open Assurance Engine

INTERACTIVE ROUTING TOOL

See how an exception becomes an owned resolution workflow.

Select an exception. This static tool demonstrates intended routing logic; named firms are examples of provider categories, not claimed integrations or partnerships.

EXCEPTION TYPETRANSACTION VALUE (USD)URGENCY

ORCHESTRATION OUTPUT

Choose an exception and route it.

IndiaAssure remains the case owner while specialist work stays with the appropriate qualified or authorized provider.

RULE

—

BLOCK

01 · EVENT

02 · RULE

03 · EVIDENCE

04 · ROUTE

05 · VERIFY

06 · CLOSERe-run control + preserve closure proof

IndiaAssure owner

SPECIALIST ROUTING

One case. Six execution lanes.

The buyer does not manage disconnected vendors. IndiaAssure maintains the transaction record, exception, owner, deadline and closure evidence while formal specialist actions stay with the qualified provider.

InspectionIndependent inspection, re-inspection, production or pre-shipment verification. Provider examples: QIMA, SGS, Intertek or qualified local inspection firms.

ROUTE WHEN · QUALITY EVIDENCE REQUIRED

TestingProduct, material, safety or certification testing routed to an appropriately accredited laboratory based on the required standard.

ROUTE WHEN · TEST EVIDENCE REQUIRED

CustomsAuthorized CHA/customs specialist handles filings, responses and formal customs activity. IndiaAssure coordinates evidence and tracks the dependency.

ROUTE WHEN · CLEARANCE ACTION REQUIRED

RegulatoryProduct-specific compliance questions go to the relevant domain specialist; findings return to the transaction control.

ROUTE WHEN · APPLICABILITY / COMPLIANCE UNCLEAR

LegalIndependent counsel handles legal advice, notices or proceedings where required; IndiaAssure maintains the commercial evidence graph and case status.

ROUTE WHEN · RIGHTS / DISPUTE ESCALATION REQUIRED

LogisticsForwarder, carrier, port or warehouse owner handles operational action; IndiaAssure tracks milestone, cost exposure and closure evidence.

ROUTE WHEN · MOVEMENT / DELIVERY BLOCKED

RULE + EVIDENCE ENGINE

Every material decision should be explainable.

A control is not just PASS or BLOCK. It carries applicability, evidence, source, consequence, owner and the condition required to close it.

CONTROL	TRIGGER	EVIDENCE	DECISION	ROUTE	CLOSURE TEST
Acceptance criteria	Inspection result conflicts with PO/spec	PO + approved spec + inspection report	BLOCK	Inspection specialist	Independent evidence satisfies acceptance rule
Certificate dependency	Required certificate absent/invalid	Product + destination + required standard	BLOCK	Accredited lab / regulatory specialist	Valid evidence attached and rule re-run
Customs readiness	Classification/document dependency unresolved	Invoice + packing + product + export docs	FIX	Authorized CHA/customs specialist	Dependency cleared with supporting record
Payment release gate	Payment precedes required evidence milestone	Contract + payment terms + milestone proof	PROTECT	Buyer / commercial owner	Gate evidence complete before release

AUTOMATION MODEL

Event → rule → task → specialist → evidence → re-check → closure.

Automation handles detection, routing, reminders and re-checks. Human/specialist judgment remains where inspection, regulatory, customs or legal authority is required.

EVENTInspection fails

RULE FIRESAcceptance criteria not met

CONTROLShipment changes to HOLD

TASKIndependent verification created

ROUTEInspection specialist assigned

RE-RUNEvidence returned; rule re-evaluated

CLOSERelease / rework / escalate + audit trail

AUDIT TRAIL

Nothing disappears into “someone is working on it.”

09:12Inspection exception createdOwner · IndiaAssure Case ManagerOPEN

09:18Shipment release gate changedRule · IA-QA-014HOLD

09:24Independent verification task routedLane · InspectionROUTED

16:40Evidence received and attachedInspection report v2VERIFY

16:44Control re-runAcceptance evidence satisfiedCLOSED

Operate the transaction, not just the checklist.

Try the persistent control-room prototype: intake, 19 dimensions, evidence, exceptions, routing, alerts and verified closure.

Open Client Control Room →

START HERE

Have an India transaction to check—or a problem already in motion?

Capture the transaction once. IndiaAssure routes it into prevention, exposure, evidence, specialist coordination or resolution.